Information we handle
Pawa may process operator contact details, business details, customer names, phone numbers, hotspot usernames, package information, payment references, and router configuration data needed to run the service.
Privacy
Privacy Policy
This page explains the practical data Pawa handles while providing hotspot billing and MikroTik management services.
How the data is used
We use this information to provide billing, support M-Pesa payment workflows, manage hotspot access, troubleshoot router connectivity, and support operator accounts.
Payment data
Pawa stores transaction references and payment status records. Sensitive payment processing is handled through the relevant payment provider workflows.
Security
Hosted router management should use private VPN access where possible, and admin access should be limited to authorized users.
Contact
For privacy questions, contact Pawa through the phone or WhatsApp details listed on this site.